Contact information

For any legal inquiries, questions, or concerns regarding VANTIQ, our products, or services, you can contact us using the following official channels:

Email: contact@vantiq.store
Mailing Address:
Avenida Cidade Hayward, BL C1 E D2, Caves - Vale de Carneiros, 8000-074, Faro, Faro, Portugal.

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (local time)

We aim to respond to all inquiries within 1–2 business days. For urgent matters regarding orders or legal concerns, please include your order number or relevant reference in your message to ensure a faster response.

Frequently asked questions

Orders are processed within 1-3 business days. Delivery usually takes 7-21 business days depending on your location.

Yes, we offer free shipping on orders over €50.

Yes, we ship across Europe.

We accept Visa, Mastercard, PayPal and other secure payment methods.

Yes. All transactions are encrypted and processed securely.

You can return items within 30 days of delivery if they are unused and in original condition.

Once shipped, you will receive a tracking number via email.

Orders can be modified within 12 hours after purchase.

Account

Contact information

Frequently asked questions

Join our community

Be the first to explore new arrivals and exclusive offers.

Country/Region

Language

Country/Region

Language

Contact information

Frequently asked questions

Join our community

Be the first to explore new arrivals and exclusive offers.